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- We acknowledge that customers define the quality.
- We pledge to continually improve customer satisfaction by focusing on product and service quality.
- We will identify present and future quality needs in our markets as part of our planning process and encourage the establishment of mutually beneficial supplier / customer relationship.
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- We will, as a minimum requirement, operate as per ISO 9001 : 2000, throughout our business activities to promote the culture of efficiency, effectiveness and continual improvement.
- We will achieve our quality objectives through effective management and efficient operational processes and accordingly, will decide our priorities of business development plans.
- We are committed to provide and regularly review and update the necessary personnel & infrastructure to achieve our quality objectives.
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